The Influence of B2B e-Commerce on SME’s Performance and Efficiency
Business-to-business (B2B) is the most common application of electronic commerce (EC) systems. It accounts for the largest number of transactions and sales volume of any EC system applications (Cunningham, 2002). Hoffman and Novak (2000) explore the extent of B2B adoption as Internet technology usage that provides the capacity to buy and sell online, which includes market creation, ordering, supply chain management (SCM), and money transfer through open protocols. The literature suggests that the way that B2B systems are measured may explain some of the discrepancies of its effects on SMEs’ performance and efficiency. Hence, the extent of B2B adoption is positively correlated with enterprise performance and efficiency (Brews & Tucci, 2004). The influence of B2B e-commerce on SMEs’… (PDF Download Available). Available from: https://www.researchgate.net/publication/247834681_The_influence_of_B2B_e-commerce_on_SMEs'_performance_and_efficiency_A_review_of_the_literature [accessed Apr 03 2018].